Transportation of Household Goods; Consumer Protection

Forms and Documents

Document Name	Status
30-Day FR for 2126-0025.pdf Supplementary Document	2025-06-25
PRA 2126-0025 Supporting Statement 06.18.25.docx Supporting Statement A	2025-06-20
60-Day FR for 2126-0025.pdf Supplementary Document	2025-04-14
75 FR 72987.pdf Supplementary Document	2022-04-27
72 FR 36760.pdf Supplementary Document	2021-08-10
PRA-2126-0025.Rights-and-Responsibilities.pdf Supplementary Document	2022-04-27
PRA-2126-0025.ReadyToMove.pdf Supplementary Document	2022-04-27
US CODE_ Title 49,14104. Household goods carrier operations.html Supplementary Document	2021-08-10
77 FR 41699.pdf Supplementary Document	2022-04-27
49 CFR PART 375.docx Supplementary Document	2021-08-10

IC Document Collections

IC ID	Document Title	Status
41920	IC1 - Informational Documents Provided to Prospective Shippers	Modified
193899	IC5 - Complaint & Inquiry Records, Including Establishing Records System	Modified
193898	IC-4 - In-Transit Service Notifications	Modified
193878	IC3 - Orders for Service, Bills of Lading	Modified
193877	IC2 - Written Cost Estimates for Prospective Shippers	Modified

ICR Details

OMB Control No: 2126-0025	ICR Reference No: 202504-2126-001
Status: Received in OIRA	Previous ICR Reference No: 202204-2126-002
Agency/Subagency: DOT/FMCSA	Agency Tracking No:
Title: Transportation of Household Goods; Consumer Protection
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 06/25/2025

	Requested	Previously Approved
Expiration Date	36 Months From Approved	07/31/2025
Responses	4,958,164	4,915,383
Time Burden (Hours)	3,722,705	3,708,095
Cost Burden (Dollars)	3,005,053	3,023,737

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Abstract: This is an ICR renewal. The collections in this ICR are mandatory and consists mostly of recordkeeping and disclosure, where a motor carrier provides information when a consumer requests that a mover provide an estimate and when a consumer decides to have a particular mover transport household goods. Certain information will be transferred to the consumer for the consumer to educate himself/herself of his/her rights and responsibilities in commercial transactions with the mover. FMCSA has the authority to regulate the operations of the household goods industry. Under 49 U.S.C. § 14104(a)(1), paperwork required of household goods motor carriers must be minimized to the maximum extent feasible, consistent with the protection of individual shippers. This ICR includes the information collection requirements contained in 49 CFR part 375, Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations. FMCSA will use the information provided by the shippers, when necessary, while conducting reviews, audits and investigations of carriers to determine if a carrier/mover is in compliance with the Federal requirements. If this collected information were not available, FMCSA would have no means of independently verifying compliance. The collected information will assist consumers in their commercial dealings with interstate motor carriers by enabling them to receive consumer protection materials electronically. FMCSA will use the information provided by the shippers, when necessary, while conducting reviews, audits and investigations of carriers to determine if a carrier/mover is in compliance with the Federal requirements. If this collected information were not available, FMCSA will have no means of independently verifying compliance. The frequency of the collection varies and is based on the number of moves and requests made, based on shippers needs, and is not a factor FMCSA or the carrier can control. The information is not collected more frequently than quarterly since the data is required only when services are requested by the consumer. This is to help the consumer understand each part of the commercial transaction and determine whether they are being defrauded or deceived by a mover. This supporting statement divides the burden into five collections roughly corresponding to the subsections in the HHG regulations in which the specific paperwork and record keeping requirements for HHG movers appear: • IC-1: Required Information for Prospective Individual Shippers • IC-2: Estimating Charges • IC-3: Pick Up of Shipments of Household Goods • IC-4: Transportation of Shipments • IC-5: Consumer Complaints

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Authorizing Statute(s): PL: Pub.L. 109 - 59 4205, 119 Stat. 1144, 1751 Name of Law: The Safe, Accountable, Flexible, Efficient Transporttaion Act: A Legacy for Users (SAFETEA-LU)
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 3995	01/15/2025
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 27067	06/25/2025
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 5

IC Title	Form No.	Form Name
IC-4 - In-Transit Service Notifications
IC1 - Informational Documents Provided to Prospective Shippers
IC2 - Written Cost Estimates for Prospective Shippers
IC3 - Orders for Service, Bills of Lading
IC5 - Complaint & Inquiry Records, Including Establishing Records System

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	4,958,164	4,915,383	0	0	42,781	0
Annual Time Burden (Hours)	3,722,705	3,708,095	0	0	14,610	0
Annual Cost Burden (Dollars)	3,005,053	3,023,737	0	0	-18,684	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The program increases are due to the increase in the number of active household goods motor carriers. The burden hours increased by 14,609 and the non-wage related costs decreased by $18,684. The wage related cost burden increased by $16,842,885.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/25/2025

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