CS-23-546 Field Specialty - Excise Tax Survey

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-23-546 Field Specialty - Excise Tax Survey Attachment 4

CS-23-546 Field Specialty - Excise Tax Survey

OMB: 1545-1432

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IRS SMALL BUSINESS/SELF-EMPLOYED CUSTOMER EXPERIENCE SURVEY
EXCISE TAX AUDIT OR REGISTRATION REVIEW

Dear
Recently you received a survey requesting your feedback about your experiences during a recent IRS audit of your
excise tax return. So far, we have not received your completed survey. If you have not already completed the survey,
please take a few minutes to fill in your responses. If another person was primarily responsible for dealing with the
IRS on this matter, please direct the survey to that person and encourage them to respond.
We’re administering a nationwide survey among people who had a recent IRS audit of an excise tax return or review
of your Form 637, Application for Registration (For Certain Excise Tax Activities). We want to know your opinions
regarding the audit process and the service you received. Your responses are critical to the accuracy of this research.
We’re sending surveys to all taxpayers who have gone through a recent examination of an excise tax return. All
responses will be anonymous to the IRS, and your participation is voluntary. We will group your responses with
others, so that no individual reply can be traced back to any one person.
The survey is brief and should take less than 5 minutes to complete. Please use the postage-paid reply envelope
to return your completed survey. If you have any questions about this survey, please feel free to call the Survey
Helpline at 800-521-7177.
The IRS is committed to improving its performance and service to the American public. A first step in this process
is to gather reliable information from those who have had contact with IRS services and employees. Your honest
opinions will help bring about this improvement.
Thank you in advance for your cooperation.
Sincerely,

Kimberly Wyborski
Senior Director, Survey Operations Data Collection

L4_F13257-L, IRS Letter 4933 (Rev. 3-2023), Catalog Number 59383W
PO Box 5703, Hopkins, MN 55343-5703

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