CS-23-537 TAS Digital Customer Satisfaction Survey Pilot

[DRAFT-TAS Survey – Digital Survey - Wave 3 Reminder Postcard Content-All Recipients]

[8.5 x 11inch letter folded to 5.5 x 8.5inch postcard]

Panel 1 Outside

INTERNAL REVENUE SERVICE

TAXPAYER ADVOCATE SERVICE

STOP 2301

400 W BAY STREET

JACKSONVILLE FL 32202

NAME

ADDRESS 1

ADDRESS 2

CITY, STATE ZIP CODE

[Panel 2 Inside]

Date: Month DD, YYYY

[Name]

In the last few weeks, the Taxpayer Advocate Service sent you a postcard and a letter asking for your help to improve its service to taxpayers.

If you’ve already completed either the online or paper survey, thank you!

If not, please take a few minutes to complete the survey. You can either take the survey online by scanning the QR code below and using the password [XXXXXXXX] or by visiting [www.XXXXXXX] using the same password. Or complete and return the paper survey sent previously using the enclosed postage paid envelope.

Please use only one survey method.

[Panel 3 Inside]

We appreciate your cooperation. Thank you for your help.

QR Code

[Panel 4 Outside]

Blank