CS-24-566 2024 Needs and Engagement Survey of Tax Professionals (NEST) Survey

Department of the Treasury
Internal Revenue Service
C/O ICF
980 Beaver Creek Dr.
Martinsville, VA 24112

Date:

Dear [Subject Name]:
Please participate in an IRS survey of tax professionals! We want to know about your unique experiences,
preferences, and needs when interacting with taxpayers and the IRS.
Survey results help the IRS better understand diversity within the tax professional community. The IRS uses
survey results to improve communication, service, and compliance programs for tax professionals. ICF, an
independent research firm, is conducting this survey on behalf of the IRS.
You can take the survey on most devices with a web browser, like a desktop computer, laptop, tablet, or
smartphone. The survey should take less than 25 minutes to complete.
Participating is easy!
Go to: [study URL]
and enter this secure PIN to
start the survey: [enter PIN]

OR

Scan this code with
your smart device camera
to go to the survey

Your participation is voluntary, and your responses are anonymous to the IRS. Survey data is secure, and we
combine your answers with other participants to protect your privacy.
If you have questions about the survey, review the FAQs on the survey website www.TaxProfessionalSurvey.com
or contact ICF at TaxProfessional@icfsurvey.com or toll free at (888) 504-6387.
Thank you in advance for your cooperation.
Sincerely,
Nicole L. Young Scott
A/Director, SBSE Research

Letter 6557 (5-2023)
Catalog Number 93754Z