CS-24-578 TXO Presentation Survey

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-24-578 TXO Presentation Survey Attachment

CS-24-578 TXO Presentation Survey

OMB: 1545-1432

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TXO Presentation Survey



OMB Control No. 1545-1432 (Expires 12/31/2026). Send feedback about this survey to Sylvie.K.Williams@irs.gov.
The IRS would like your feedback about your experiences with IRS. It should take you 5 minutes to complete this survey. Thank you for participating in this voluntary survey. Our legal authority to collect this information is 5 U.S.C. 301. We may disclose information with identifiers to the Office of Personnel Management if authorized by law and requested for official purposes for the purpose of properly administering this data collection in accordance with applicable laws, Executive Orders, and applicable regulations. The Paperwork Reduction Act requires that the IRS include an OMB control number on all public information requests. The OMB Control Number for this study is 1545-1432. Not answering all or part of the questions will not affect you except it may affect our ability to obtain feedback and suggestions on how to improve our services. Also, if you have any comments regarding the time estimates associated with this study or suggestions on making this process simpler, please write to: Internal Revenue Service, Special Services, 1111 Constitution Ave. NW, Room 6129, Washington, DC 20224.
Please do not include any personally identifiable information like SSN, name, email etc.



  1. Based on this presentation, I trust the IRS.
    (Select one)

  • Yes

  • No



1a. (If answer to 1 is yes)

What did you like about this presentation? 
(Select all that apply)

    • The presentation was easy to follow.

    • My questions were answered.

    • The presentation took the right amount of time.

    • I understood the presentation.

    • Other (Give details if selected)



1b. (If answer to 1 is no)

What did you not like about this presentation? 
(Select all that apply)

    • The presentation was not easy to follow.

    • My questions were not answered.

    • The presentation was too long.

    • I did not understand the presentation.

    • Other (Give details if selected)



  1. Which notice or letter are you leaving feedback about?
    (Please limit to one notice or letter)
    Note: Please do not include any personally identifiable information like SSN, name, email etc.

[Open ended text box]





  1. Anything else you want to tell the IRS?
    Note: Please do not include any personally identifiable information like SSN, name, email etc.

[Open ended text box]



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorWilliams Sylvie K
File Modified0000-00-00
File Created2025-12-30

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