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CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024
Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions
OMB: 1545-1432
IC ID: 266436
OMB.report
TREAS/IRS
OMB 1545-1432
ICR 202510-1545-001
IC 266436
( )
Documents and Forms
Document Name
Document Type
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024 Attachment.docx
Other-Attachment
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024 Supporting Statement.docx
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024 Supporting Statement
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024
Agency IC Tracking Number:
IC Status:
Removed
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Attachment
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024 Attachment.docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
General Government
Subfunction:
Taxation Management
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
4,219
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
0
0
-4,219
0
0
4,219
Annual IC Time Burden (Hours)
0
0
-1,688
0
0
1,688
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024 Supporting Statement
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024 Supporting Statement.docx
03/29/2024
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.