Evaluation of U.S. Army Coaching for Resilience and Trauma-Informed Leadership Training Pilot (TILT)

DoD-wide Data Collection and Analysis for the Department of Defense Qualitative and Quantitative Data Collection in Support of the Independent Review Commission on Sexual Assault Recommendations

T1_OMB_CFR Follow-Up Survey_9.11

Evaluation of U.S. Army Coaching for Resilience and Trauma-Informed Leadership Training Pilot (TILT)

OMB: 0704-0644

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Appendix C1. CFR Follow-Up Survey

Landing Page

Welcome to the Follow-Up Survey for the Coaching for Resilience Program

This is the follow-up Coaching for Resilience (CFR) evaluation survey (you completed the baseline survey approximately four months ago as a trainee). The DoD has contracted NORC at the University of Chicago (NORC) to support an independent evaluation of the CFR program. NORC is a non-partisan, objective research institute that provides rigorous and reliable research and evaluation services to clients.


The evaluation survey should take about 15 minutes to complete. We need the baseline evaluation participants to complete this follow-up survey! When you complete the survey, you will receive a $30 e-gift card as a thank you for your time. If you choose to volunteer for a follow-up interview with NORC and are selected, you will receive an additional $40 e-gift card.


Your contact information is stored separately from your survey responses. NORC will not share individual survey responses with the Army or DoD.


This survey is confidential. Your responses will be linked to a unique ID, which cannot be linked back to you. Your responses will be combined with others, and the results will be reported in aggregate. This survey is voluntary. You may skip any questions or stop the questionnaire at any time without penalty.


If you have any questions about this survey or the evaluation being conducted by NORC, please contact the NORC Project Team by email: ArmyResilience@norc.org.


OMB CONTROL NUMBER:  0704-0644

OMB EXPIRATION DATE: 01/31/2026


AGENCY DISCLOSURE NOTICE

The public reporting burden for this collection of information, 0704-0644, is estimated to average 15 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding the burden estimate or burden reduction suggestions to the Department of Defense, Washington Headquarters Services, at whs.mc-alex.esd.mbx.dd-dod-information-collections@mail.mil. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number.


Privacy Advisory: Personal contact information is being collected and used by the NORC at the University of Chicago (NORC) for the purpose of distributing gift cards in thanks for your participation and to contact you for the optional follow-up CFR evaluation interview. Your information will be securely stored by NORC, will not be delivered to DoD for any non-stated purpose, and will be destroyed no later than September 28, 2027, at the conclusion of NORC’s contract. Providing your information is voluntary, however, choosing not to provide your personal contact information will result in NORC’s inability to offer the $30 gift card as a thank you for your participation today, and exclusion from the optional follow-up evaluation interview and the subsequent $40 gift card for participation in the follow-up evaluation interview.





  1. Experience with Coaching



  1. Do you recall participating in one-on-one coaching sessions with an Army Performance Expert as part of the Coaching for Resilience (CFR) program, about three months ago during OSUT?

  1. Yes

  2. No

  3. Not sure


  1. Army Performance Experts (PEs) were assigned to meet with soldiers for 4 CFR sessions. Some soldiers may have met with the same PE for all sessions. Other soldiers may have seen different PEs for their sessions. How many PEs did you meet with for your coaching sessions?

  1. 1

  2. More than 1

  3. I do not remember


  1. Additional Constructs for CFR Pilot Evaluation


SELF-AWARENESS/CONFIDENCE

3. Self-Efficacy

How strongly do you agree or disagree with these statements:

Strongly Disagree

Disagree


Agree

Strongly Agree

  1. If I can’t do a job the first time, I keep trying until I can.






  1. Failure just makes me try harder.






  1. I feel insecure about my ability to do things.







4. Help-Seeking Behaviors

Imagine that you begin to experience some problem. The problem is not so overwhelming that you can’t function. However, it continues for more than a few days. You consider seeking help from someone. Below are several reasons why you might choose NOT to seek help. Please read each reason and decide how important it would be in keeping you from seeking help.

How strongly do you agree or disagree with these statements:

Strongly Disagree

Disagree


Agree

Strongly Agree

  1. I’d prefer to suck it up rather than dwell on my problems.






  1. Problems like this are a part of life; they’re just something you have to deal with.






  1. I’d prefer to wait until I’m sure the health problem is a serious one.






  1. The problem wouldn’t be a big deal; it would go away in time.






  1. I wouldn’t want to overreact to a problem that wasn’t serious.






  1. The problem wouldn’t seem worth getting help for.






  1. I wouldn’t know what sort of help was available.






  1. I don’t trust doctors and other health professionals.








5. Help-Seeking Attitudes

How strongly do you agree or disagree with these statements:

Strongly Disagree

Disagree

Agree

Strongly Agree

  1. I would feel uneasy going to counseling or coaching because of what other soldiers would think.





  1. Getting counseling or coaching is embarrassing for a soldier.





  1. Having an anxiety attack/panic attack/depression is shameful for a soldier.





  1. I don’t think there’s any need for a soldier to cover up getting counseling or coaching.





  1. If I thought I needed help from counseling or coaching, I would get it no matter who knew about it.






ORGANIZATIONAL COMMITMENT


6. Retention to the Military

How strongly do you agree or disagree with these statements:

Strongly Disagree

Disagree


Agree

Strongly Agree

  1. I am proud of my work






  1. My work has a great deal of personal meaning to me






  1. I am committed to making the military my career






  1. I feel like “part of the family” among the people I work with.






7. Job Engagement

How strongly do you agree or disagree with these statements:

Strongly Disagree

Disagree


Agree

Strongly Agree

  1. My work is one of the most important things in my life.






  1. I am committed to my job.






  1. How I do in my job influences how I feel.






  1. I would choose my current work again if I had the chance.







HEALTH STATUS

8. Mental Health

How much of the time, during the last month, have you

All of the time

Most of the time

A good bit of the time

Some of the time

A little of the time

None of the time

  1. Been a very nervous person?







  1. Felt calm and peaceful?







  1. Felt downhearted and low?







  1. Been a happy person?







  1. Felt so down in the dumps that nothing could cheer you up?









  1. Initial Entry Training – Individual Resilience Assessment


9. Coping Skills


Please rate how often you use the following strategies when coping with stressful situations:

Never

Almost never

Sometimes

Fairly often

Very often

  1. I combat negative thinking by focusing on the facts.

O

O

O

O

O

  1. I talk to someone about the situation.

O

O

O

O

O

  1. I think through the situation, anticipating what might happen.

O

O

O

O

O

  1. I identify the steps I need to take to resolve the situation.

O

O

O

O

O

  1. I try to “step back” and see the problem from a different perspective.

O

O

O

O

O

  1. I focus my attention on something else (e.g., TV, videogames).

O

O

O

O

O

  1. I blow off steam by doing something fun.

O

O

O

O

O

  1. I exercise to help relieve stress.

O

O

O

O

O

  1. I eat/drink to relieve stress.

O

O

O

O

O

  1. I smoke/vape to relieve stress.

O

O

O

O

O

  1. I try not to take things too seriously.


O

O

O

O

O


Listed below are some strategies for coping with stressful situations. For questions 1, 2, and 3, please select the three coping strategies you use most often to cope with stressful situations.


Please select the FIRST most often used strategy, then the SECOND, and finally, the THIRD most often used strategy for coping successfully with a stressful situation. Mark only one for each.

a

b

c

d

e

f

g

h

i

j

1. FIRST

O

O

O

O

O

O

O

O

O

O

2. SECOND

O

O

O

O

O

O

O

O

O

O

  1. THIRD

O

O

O

O

O

O

O

O

O

O





10. Locus of Control


Please indicate the extent to which the following statements describe you:

Not at all

Slight extent

Moderate extent

Great extent

Very great extent

  1. I believe I can achieve whatever I set my mind to.

O

O

O

O

O

  1. I believe that I can achieve anything by working hard.

O

O

O

O

O

  1. I believe I have control over the events in my life.

O

O

O

O

O

  1. Much of what happens to me is because of chance.

O

O

O

O

O

  1. Luck plays a big part in my success.

O

O

O

O

O

  1. Others have more control over what happens to me than I do.

O

O

O

O

O

  1. I am dependent on others for my success.

O

O

O

O

O




11. General Stress


In the last month, how often have you...

Never

Almost never

Sometimes

Fairly often

Very often

  1. felt worried?

O

O

O

O

O

  1. felt like you had everything under control?

O

O

O

O

O

  1. felt confident in your ability to manage your stress and anxiety?

O

O

O

O

O

  1. felt confident in your ability to handle everything you were being asked to do?

O

O

O

O

O

  1. felt irritated by things that normally do not bother you?

O

O

O

O

O

  1. had trouble falling or staying asleep?

O

O

O

O

O

  1. been unable to concentrate?

O

O

O

O

O




12. Connectedness


Please indicate how much you agree or disagree with the following statements:

Strongly disagree

Disagree

Neither agree nor disagree

Agree

Strongly agree

  1. I have someone I can confide in.

O

O

O

O

O

  1. I have someone who shows me love and affection.

O

O

O

O

O

  1. I have someone who helps me forget life’s troubles.

O

O

O

O

O

  1. I have someone I can joke around with.

O

O

O

O

O

  1. I have someone I can reach out to when I have a problem.

O

O

O

O

O

  1. I have someone who has my back when I need it.

O

O

O

O

O

  1. I have someone I can ask about IET related tasks/assignments.

O

O

O

O

O

  1. I have someone who helps me with important life decisions.

O

O

O

O

O

  1. I have someone who provides good advice when I am in a difficult situation.

O

O

O

O

O

  1. I have someone who shares my interests.

O

O

O

O

O





Please indicate the extent to which you agree or disagree with the following statements about your current military life:

Strongly disagree

Disagree

Neither agree nor disagree

Agree

Strongly Agree

  1. I think more can be accomplished when you work as a team.

O

O

O

O

O

  1. I am confident in my ability to work with others.

O

O

O

O

O

  1. I make an effort to listen to other people’s ideas.

O

O

O

O

O

  1. I think everyone should have the opportunity to contribute.

O

O

O

O

O

  1. I think open communication is important for effective teamwork.

O

O

O

O

O

  1. I willingly share my ideas with others.

O

O

O

O

O

  1. I value the feedback I receive from others.

O

O

O

O

O

  1. I give others feedback even when they do not ask for it.

O

O

O

O

O

  1. Being [Becoming] a Soldier is a large part of who I am.

O

O

O

O

O

  1. I feel a strong sense of belonging in the Army.

O

O

O

O

O

  1. The Army values are consistent with my values.

O

O

O

O

O

  1. The Army accepts me for who I am.

O

O

O

O

O

  1. I feel committed to serving my country.

O

O

O

O

O






13. Conflict Resolution


Please rate how often you use the following strategies when dealing with a conflict:

Never

Almost never

Sometimes

Fairly often

Very often

  1. I seek different opinions on the situation.

O

O

O

O

O

  1. I try to understand the other person’s perspective.

O

O

O

O

O

  1. I work with others to find a solution.

O

O

O

O

O

  1. I look for solutions that satisfy everybody involved.

O

O

O

O

O

  1. I look for win-win solutions to problems.

O

O

O

O

O

  1. I negotiate when possible.

O

O

O

O

O

  1. I stand my ground, even if it means further disagreement.

O

O

O

O

O

  1. I look to others to support my point of view (I build an alliance).

O

O

O

O

O

  1. I remove myself from the situation as soon as possible.

O

O

O

O

O

  1. I keep my opinions to myself.

O

O

O

O

O

  1. I give in to avoid further disagreement.

O

O

O

O

O

  1. I do what is necessary to maintain the relationship.

O

O

O

O

O










14. Emotional Intelligence


Please indicate the extent to which the following statements describe you:

Not at all

Slight extent

Moderate extent

Great extent

Very great extent

  1. I know what triggers my emotions.

O

O

O

O

O

  1. I am usually aware of how I am feeling.

O

O

O

O

O

  1. I am often unaware of why I am feeling a particular emotion.

O

O

O

O

O

  1. I am good at picking up on what other people are feeling.

O

O

O

O

O

  1. I have trouble relating to other people’s feelings.

O

O

O

O

O

  1. I can tell how my actions impact those around me.

O

O

O

O

O

  1. I pay attention to how I show my feelings (my body language).

O

O

O

O

O

  1. People can easily tell how I am really feeling.

O

O

O

O

O

  1. I am able to calm myself down with I am upset.

O

O

O

O

O

  1. I know what to say to make other people feel better.

O

O

O

O

O

  1. I can gauge how to respond based on the emotions of others.

O

O

O

O

O

  1. I am careful to respect others feelings.

O

O

O

O

O



15. Motivation


Please indicate the extent to which the following statements describe you:

Not at all

Slight extent

Moderate extent

Great extent

Very great extent

  1. I do not need a lot of encouragement to get started on a task.

O

O

O

O

O

  1. Once I make up my mind to do something, I follow through.

O

O

O

O

O

  1. I have a hard time getting started on challenging tasks.

O

O

O

O

O

  1. I often put things off until the last minute.

O

O

O

O

O

  1. It is hard for me to stay motivated when things get difficult.

O

O

O

O

O

  1. I finish tasks that I have started even if they are hard.

O

O

O

O

O

  1. If I initially fail at something, I continue trying until I succeed.

O

O

O

O

O

  1. I only do what is necessary to complete a task.

O

O

O

O

O

  1. Compared to the people around me, I put more effort into my work.

O

O

O

O

O

  1. I am willing to work hard for things that are important to me.

O

O

O

O

O








16. Impulse Control


Please indicate the extent to which the following statements describe you:

Not at all

Slight extent

Moderate extent

Great extent

Very great extent

  1. I often say the first thing that comes to mind.

O

O

O

O

O

  1. I find myself doing the same thing over and over again, even if it is not working for me.

O

O

O

O

O

  1. I like to plan for large tasks before jumping in.

O

O

O

O

O

  1. I have a hard time staying focused.

O

O

O

O

O

  1. I am easily distracted.

O

O

O

O

O

  1. I see tasks through to the end.

O

O

O

O

O

  1. I tend to eat/drink too much.

O

O

O

O

O

  1. I tend to purchase things I cannot afford.

O

O

O

O

O

  1. I am able to resist temptation.

O

O

O

O

O

  1. I am good at saving money.

O

O

O

O

O

  1. I like to take risks.

O

O

O

O

O


17. Adaptability



Please indicate the extent to which the following statements describe you:

Not at all

Slight extent

Moderate extent

Great extent

Very great extent

  1. I can imagine multiple ways to solve any given problem.

O

O

O

O

O

  1. I find it difficult to switch directions in the middle of a project.

O

O

O

O

O

  1. When addressing a problem, I like to stick with solutions I have used in the past.

O

O

O

O

O

  1. I value diverse perspectives.

O

O

O

O

O

  1. I have a hard time adjusting my views when confronted with new information.

O

O

O

O

O

  1. Most of the time, I know better than others around me.

O

O

O

O

O

  1. I am comfortable with uncertainty.

O

O

O

O

O

  1. I worry about the unknown.

O

O

O

O

O

  1. I am comfortable in environments that are constantly changing.

O

O

O

O

O

  1. I have a hard time knowing how to act in new situations.

O

O

O

O

O

  1. I can easily adjust my behavior to meet the demands of any given situation.

O

O

O

O

O

  1. I prefer variety to routine.

O

O

O

O

O


18. Social Determinants of Health


Regarding your life prior to entering the military, please indicate how much you agree or disagree with the following statements:

Strongly disagree

Disagree

Neither agree nor disagree

Agree

Strongly agree

  1. I had access to healthcare.

O

O

O

O

O

  1. I had enough money for food.

O

O

O

O

O

  1. I had stable housing.

O

O

O

O

O

  1. I had basic utilities (e.g., heating, water, electricity).

O

O

O

O

O

  1. I felt safe in my neighborhood.

O

O

O

O

O

  1. I felt safe in my home.

O

O

O

O

O

  1. I had someone I could talk to about serious problems.

O

O

O

O

O

  1. I communicated positively with my parent or caregiver.

O

O

O

O

O

  1. I overcame hard times with the support of my family and community.

O

O

O

O

O

  1. I had a quality education.

O

O

O

O

O

  1. I attended school regularly.

O

O

O

O

O

  1. I experienced bullying in school.

O

O

O

O

O








Contact Information Page and Thank You Page

Thank you for your time and response today

Key-Informant Interview Volunteer

NORC is conducting interviews (45 minutes) with Soldiers about their experience participating in the Army’s Coaching for Resilience program. If you are interested and willing to participate in an interview, please indicate below. Your participation and responses shared in an interview with NORC will be kept confidential; NORC will not share names or identifying characteristics of participating Soldiers with the USA or the DoD. Your input will be invaluable for informing improvements to CFR. You will receive a $40 electronic gift card if you are selected to participate in an interview.

    1. I do not volunteer to participate in a brief follow-up interview with NORC [Skip to incentives]

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Please provide your information to be contacted by the NORC research team for the brief interview. Your email address will not be linked with any of your answers to the questions in this survey. Your email address will not be shared with anyone in your Army unit or chain of command or in the DoD. NORC will solely use this information for communications about this evaluation effort.

Last Name: ________

Personal Email Address:________

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Shape1

Is the below information correct? If any piece of the below information is incorrect, select “No, I need to make a correction.”

Name: [LNAME]

Personal Email:[PER_EMAIL]

Cell Phone: [CELL]


        1. Yes, all information is correct

        2. No, need to make a correction



Please edit your responses below to update the information, then hit “Next.”


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Personal Email:[PER_EMAIL]

Cell Phone: [CELL]


Click Next to get your $30 e-gift card.


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Please edit your responses below to update the information, then hit “Next.”



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Thank you

Thank you for participating in the baseline evaluation survey of the Coaching for Resilience program! NORC will send you your $30 e-gift code to your preferred email address.

If you volunteered to participate in an interview with NORC, please look for an email from ArmyResilience@norc.org with a link to schedule your interview.

If you have any questions, please contact NORC at ArmyResilience@norc.org.



National Resources for Soldiers

Suicide or Self-Harm

Suicide Prevention Lifeline
TOLL-FREE: 988
This crisis lifeline provides 24/7 confidential support (via text, call, or chat) and help if you are feeling mental health struggles, emotional distress, depression, substance abuse concerns, and/or thoughts about suicide. Judgement-free counselors are available to provide immediate support.

Domestic Violence

National Domestic Violence Hotline
TOLL-FREE: 1-800-799-7233 or TTY
This hotline provides 24/7 support (via text, call, or chat) to talk confidentially if you are experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of your relationship.

National Network to End Domestic Violence (NNEDV)-Safety Net Project
techsafety.org
This website provides resources and information on the use of technology for agencies and survivors of domestic violence, sexual assault, stalking, and trafficking. These include survivor, agency, app safety center, confidentiality, and legal systems toolkits.

National Network to End Domestic Violence (NNEDV)
womenslaw.org or womenslaw.org/es (Español), Email Hotline: hotline.womenslaw.org/public
This website provides information relevant to anyone with questions about domestic violence, sexual violence, and other relevant topics. The email hotline site will provide legal information to anyone, not just women, who reaches out with legal questions or concerns regarding these topics.

Love is Respect, National Dating Abuse Helpline
TOLL-FREE: 1-866-331-9474

TEXT: ‘LOVEIS’ to 22522
This support line provides 24/7 assistance and help if you or someone you know is in an unhealthy or unsafe dating relationship, no matter how casual, or if you want to know more about personal safety and healthy relationships. Call center support is offered via text, call, or chat.



Sexual Assault

National Sexual Assault Hotline
TOLL-FREE: 1-800-656-HOPE (4673)
hotline.rainn.org/online
(Español) hotline.rainn.org/es

  • This hotline connects you to a trained staff member from a sexual assault service provider in your area. The staff member can provide confidential support (via online chat or call) in finding local resources, such as referrals for long-term support and information about the laws in your community. You can also access 24/7 help online by visiting https://hotline.rainn.org/online.

  • The Rape, Abuse, Incest National Network (RAINN) is a partnership of more than 1,100 local rape treatment hotlines that maintains an online referral resource directing you to local rape crisis centers nationwide.

Mental Health Services

SAMHSA’s National Helpline
(Substance Abuse and Mental Health Services Administration)
TOLL-FREE 1-800-662-HELP (4357)
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.

NAMI (National Alliance on Mental Illness)
HelpLine 1-800-950-NAMI (6264)
The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals, and support to people living with a mental health condition, their family members and caregivers, mental health providers, and the public. HelpLine staff and volunteers are experienced, well-trained, and able to provide guidance. To contact the NAMI HelpLine, call 800-950-NAMI (6264), Monday through Friday, 10 AM –8 PM ET, or email info@nami.org.

Victim Services

National Center for Victims of Crime
TOLL-FREE: 1-855-4-VICTIM (1-855-484-2846)
victimconnect.org

  • This website has information to help victims of crimes learn about their rights and options confidentially. It provides a phone-based helpline, an online chat tool, and web-based information and service referrals.

  • This hotline provides support and directs you to a state referral service for legal assistance or mental health care providers. They can also refer you to a local service provider who can provide more specific referrals. This number can be reached Monday-Friday from 12 PM-5 PM ET.

Stalking Prevention and Awareness Resource Center (SPARC)
stalkingawareness.org
SPARC provides nationwide training, technical assistance, and resources to allied professionals, including victim service providers, law enforcement, prosecutors, court personnel, judges, corrections, treatment providers, mental health professionals, campus student conduct offices, campus police/security, Title IX offices, and others.

National Human Trafficking Hotline
TOLL-FREE: 1-888-373-7888
Text “BeFree” (233733)
polarisproject.org
This national hotline provides 24/7 support to answer calls, texts, and live chats from anywhere in the United States in more than 200 languages. The National Hotline’s mission is to connect human trafficking victims and survivors to critical support and services to get help and stay safe and to equip the anti-trafficking community with the tools to combat all forms of human trafficking effectively.

Digital or Media Victims Services

Nonconsensual Pornography Hotline
TOLL-FREE: 1-844-878-CCRI (2274) Cyber Civil Rights Initiative Helpline
This hotline provides 24/7 support to victims of nonconsensual pornography (“NCP”, also known as “revenge porn”), recorded sexual assault (RSA), or sextortion. They can provide information, support, referrals, and non-legal advice.



FAQ

Who is NORC at the University of Chicago?

NORC is a not-for-profit survey and research organization that is working with the U.S. Army and the DoD Sexual Assault Prevention and Response Office (SAPRO) to evaluate the Coaching for Resilience program currently being piloted at Ft. Leonard Wood. For more information about NORC, visit www.norc.org.

How do I know this form is confidential?

All survey responses will be stored separately from your PII – your name and email. PII is used to help us evaluate the CFR program while maintaining confidentiality. Your responses will be linked across the baseline and follow-up surveys to help us evaluate the CFR program. NORC will also use your contact information to deliver incentives and other survey-related communication.

How long will this survey take to complete?

The form will take about 15 minutes to complete.

Why should I participate?

The benefits to your participation may include better prevention programming and a more supportive environment for soldiers on base. The feedback provided in this survey will be used to better understand the experiences soldiers are having in the Army and will aid NORC’s evaluation of the CFR program.

Any immediate benefit to me?

You will receive a $30 e-gift card for completing this survey today.

Do I have to fill out this form?

No, you do not have to fill out the survey. It is voluntary, but in order to receive a $30 e-gift card, you must provide your information after completing the survey.

What is this survey about?

This survey is part of an evaluation of the CFR program. The goal of collecting this feedback is to better understand the experiences soldiers are having in the Army.



Technical Assistance

This survey is best viewed on a laptop, desktop, or large tablet running the current Firefox, Chrome, Safari, or Edge versions.

You can go forward or backward in the form by clicking the Next or Back buttons. (DO NOT use your browser’s Back or Forward buttons).

If you leave the survey idle for more than 10 minutes, it will time out to keep your responses confidential. Since the survey is confidential, you will need to log back into it with the link that was sent by ArmyResilience@norc.org to your email. All the responses you provided up until the survey timed out are saved.

For other technical support questions, or if you encounter any problems as you complete the survey, please contact NORC at ArmyResilience@norc.org. for assistance.



ETAC T1 CFR Evaluation 22


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