2023 CDC-INFO Pilot Chatbot Survey (WORD)

2023_CDC-INFO Pilot Chatbot Survey_FINAL.docx

[OADC] CDC Usability and Digital Content Testing

2023 CDC-INFO Pilot Chatbot Survey (WORD)

OMB: 0920-1050

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2023 CDC-INFO Pilot Chatbot Survey



We want to hear from you! Please tell us about your experience with the CDC-INFO automated chat service.

  1. How satisfied were you with the overall service your received from your experience with CDC-INFO’s automated chat service?

  • Very satisfied

  • Satisfied

  • Neutral

  • Dissatisfied

  • Very Dissatisfied



  1. How likely are you to use CDC-INFO’s automated chat service again?

  • Very Likely

  • Likely

  • Neither likely nor unlikely

  • Not likely

  • Not likely at all



  1. Please provide any feedback. (open text field and optional)

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