Form Approved
OMB No. 0920-1050
Expiration Date: 6/30/2025
Epi Info™ User Survey
Outreach Communications Activities
Content of Communications
1 Required Activities 4
1.2 Recruitment via Epi Info™ Support Resources 5
1.6 Recruitment via Epi Info™ Support Resources 10
1.7 Promotion at Conferences, Trainings, or Meetings 12
2 Optional Activities 16
2.2 Promotion at Conferences, Trainings, or Meetings 20
3 Image and Flyer Options 22
3.1.2 Data Collection Phase 24
3.2.2 Data Collection Phase 27
4 Flyer Options 28
This document outlines the various activities and communications that will be carried out as part of the outreach strategy to support an upcoming Epi Info™ User survey. The outreach strategy involves communications to be carried out before and after the launch of the survey. Each table in the document specifies the intended purpose of the communication, the target group, the manner of distribution, and the message content to be utilized in the communications. The document contains the text that will be published on website postings, Epi Info™ Help Desk notifications, strategic engagement with partner organizations, and promotional brochures.
Table C‑4 provides the details needed to post the data collection website posts.
Table C‑4. Required Data Collection Website Post Implementation Details
Category |
Details |
Activity |
Website Posts |
Requirement Level |
Required |
Phase |
Data Collection |
Relative LOE |
Medium |
Prerequisites |
|
Implementation Step |
Post finalized content on Website Locations. |
Timing |
|
Actor |
|
Website Locations |
|
Content |
Image Option (preferred): See Section 3 for image options. When clicked, the image should redirect the individual to the survey. Text Only Option: Attention Epi Info™ Community! We Want to Hear from You! Please complete the Epi Info™ User Survey at [website distribution survey link] by [close date]. Your responses will help shape the strategic direction and development of Epi Info™. Questions? Contact epiinfosurvey@cdc.gov |
Table C‑5 provides the details needed to incorporate the data collection message into Epi Info™ Help Desk ticket replies.
Table C‑5. Required Data Collection Help Desk Email Announcement Implementation Details
Category |
Details |
Activity |
Help Desk Email Announcement |
Requirement Level |
Required |
Phase |
Data Collection |
Relative LOE |
Low |
Prerequisites |
|
Implementation Step |
Add the finalized content with the appropriate weblink to the help desk email address signature so it is included in all replies to help desk tickets. |
Timing |
|
Sender |
Epi Info™ Help Desk email (epiinfo@cdc.gov) |
Recipient |
Help Desk Ticket Submitters |
Actor |
Epi Info™ Help Desk team |
Content |
Image Option (preferred): See Section 3 for image options. When clicked, the image should redirect the individual to the survey. Text Only Option: Attention Epi Info™ Community! We Want to Hear from You! Please complete the Epi Info™ User Survey at [help desk distribution survey link] by [close date]. Your responses will help shape the strategic direction and development of Epi Info™. Questions? Contact epiinfosurvey@cdc.gov. |
Table C‑6 provides the details needed to post the data collection content onto the User Community.
Table C‑6. Required Data Collection Phase User Community Announcement Implementation Details
Category |
Details |
Activity |
User Community Announcement |
Requirement Level |
Required |
Phase |
Data Collection |
Relative LOE |
Low |
Prerequisites |
|
Implementation Step |
Post finalized content on User Community Site. |
Timing |
|
Website Location |
https://epiinfo.atlassian.net/wiki/questions |
Actor |
Epi Info™ team |
Content |
Image Option (preferred): See Section 3 for image options. When clicked, the image should redirect the individual to the survey. Text Only Option: Attention Epi Info™ Community! We want to hear from you! Please complete the Epi Info™ User Survey at [User Community distribution survey link] by [close date]. Your responses will help shape the strategic direction and development of Epi Info™. Questions? Contact epiinfosurvey@cdc.gov. |
Table C‑7 provides the details needed to send the partner organization launch email.
Table C‑7. Required Partner Organization Launch Email Implementation Details
Category |
Details |
Activity |
Partner Organization Launch Email |
Requirement Level |
Required |
Phase |
Data collection |
Relative LOE |
Low |
Prerequisites |
|
Implementation Steps |
Send email with attached final recruitment flyer. |
Timing |
Send on launch date. |
Sender |
CDC Shared Team email (epiinfosurvey@cdc.gov) |
Recipient |
BCC: Organization distribution list; CC: epiinforsurvey@cdc.gov |
Actors |
|
Content |
Flyer Options: See Section 3 for flyer options. Email Subject: Request to Promote the Epi Info™ User Survey Due to your organization’s strong commitment to public health, we are hoping you will consider disseminating the Epi Info™ survey to your member base. Epi Info™ is a valuable resource that provides a free set of tools for data management, analysis, and visualization designed specifically for the public health community. It is essential that the Epi Info™ survey reaches a wide audience that is reflective of the Epi Info™ user base. Survey results will inform the strategic direction and development of Epi Info™. Please consider disseminating the Outreach Message (language below) and flyer (attached) to your organization’s members. If you have any questions or concerns, please don’t hesitate to reach out. We are happy to connect with you to discuss further. Thank you, Epi Info™ Team Outreach Message Email Subject: Epi Info™ Feedback Opportunity: We Want to Hear from You! Are you a former or current Epi Info™ user? Have you considered using it? If so, the Epi Info™ wants to hear from you! Please complete the Epi Info™ User Survey at [partner organization distribution survey link] by [close date]. Your responses will help shape the strategic direction and development of Epi Info™. All responses are anonymous. If you have any questions or concerns, please don’t hesitate to contact epiinfosurvey@cdc.gov. On behalf of the Epi Info™ team, thank you for your consideration and commitment to public health! |
Table C‑8 provides the details needed to send the partner organization launch email.
Table C‑8. Required Professional Network Launch Email Implementation Details
Category |
Details |
Activity |
Professional Network Launch Email |
Requirement Level |
Required |
Phase |
Data collection |
Relative LOE |
Low |
Prerequisites |
|
Implementation Step |
Send email with attached final recruitment flyer. |
Timing |
Send on launch date. |
Sender |
Personal work email accounts of Epi Info™ and implementing organization team. |
Recipient |
Professional network contacts (e.g., current and former public health colleagues, public health school alumni associations) from Epi Info™ team members and implementing organization project team. |
Actor |
Epi Info™ team members and implementing organization project team members. |
Content |
Flyer Options: See Section 3 for flyer options. Email Subject: Request to Promote the Epi Info™ User Survey Greetings X, [Add Personal greeting]. Are you a former or current Epi Info™ user? Have you considered using it? If so, we want to hear from you! Please complete the Epi Info™ User Survey at [professional network distribution survey link] by [close date]. Your responses will help shape the strategic direction and development of Epi Info™. If you know others who meet this description, I am hoping that you consider disseminating the Epi Info™ User Survey to your contacts. An Outreach Message is provided below along with a flyer to share. Epi Info™ is a valuable resource that provides a free set of tools for data management, analysis, and visualization designed specifically for the public health community. It is essential that the Epi Info™ survey reaches a wide audience that is reflective of the Epi Info™ user base. Survey results will inform the strategic direction and development of Epi Info™. If you have any questions or concerns, please don’t hesitate to contact epiinfosurvey@cdc.gov. Thank you, [Sender Name] Outreach Message Email Subject: Epi Info™ Feedback Opportunity: We Want to Hear from You! Are you a former or current Epi Info™ user? Have you considered using it? If so, the Epi Info™ team wants to hear from you! Please complete the Epi Info™ User Survey at [professional network distribution survey link] by [close date]. Your responses will help shape the strategic direction and development of Epi Info™. All responses are anonymous. If you have any questions or concerns, please don’t hesitate to contact epiinfosurvey@cdc.gov. On behalf of the Epi Info™ team, thank you for your consideration and commitment to public health! |
Table C‑9 provides the details needed to post the pre-launch website posts.
Table C‑9. Recommended Pre-Launch Website Post Implementation Details
Category |
Details |
Activity |
CDC Intranet Post and Epi Info™ Website Post |
Requirement Level |
Recommended |
Phase |
Pre-Launch |
Relative LOE |
Medium |
Prerequisites |
|
Implementation Step |
Update Website Locations. |
Timing |
|
Actor |
|
Website Locations |
|
Content |
Image Option (preferred): See Section 3 for image options. Text Only Option: Are you a former or current Epi Info™ user? Have you considered using it? If so, you will have an opportunity to help participate in a user survey that will shape the strategic direction and development of Epi Info™. Check back on [launch date] to participate in the upcoming Epi Info™ User Survey. If you want to receive an email invitation to take the survey or have any questions, please contact epiinfosurvey@cdc.gov. |
There are two recommended indirect activities for recruitment via Epi Info™ support resources during the Pre-Launch Phase. Table C‑10 provides the details needed to implement the pre-launch help desk email announcement if this activity is selected for implementation.
Table C‑10. Recommended Pre-Launch Help Desk Email Announcement
Category |
Details |
Activity |
Help Desk Email Announcement |
Requirement Level |
Recommended |
Phase |
Pre-Launch |
Relative LOE |
Low |
Prerequisite |
Select content type and finalize draft content below, including updating [placeholders] with required information. |
Implementation Step |
Add the finalized content to the help desk email address signature so it is included in all replies to help desk tickets. |
Timing |
|
Sender |
Epi Info™ Help Desk email (epiinfo@cdc.gov) |
Recipient |
Help Desk Ticket Submitters |
Actor |
Epi Info™ Help Desk team |
Content |
Image Options (preferred): See Section 3 for image options. Text Only Option: Attention Epi Info™ Community! You will have an opportunity to participate in a user survey that will help shape the strategic direction and development of Epi Info™. Check out cdc.gov/epiinfo on [launch date] to participate! If you want to receive an email invitation to take the survey or have any questions, please contact epiinfosurvey@cdc.gov . Thank you! Epi Info™ Team |
Table C‑11 provides the details needed to implement the Pre-Launch User Community announcement.
Table C‑11. Recommended Pre-Launch User Community Announcement
Category |
Details |
Activity |
User Community Announcement |
Requirement Level |
Recommended |
Phase |
Pre-Launch |
Relative LOE |
Low |
Prerequisite |
Select content type and finalize draft content below, including updating [placeholders] with required information. |
Implementation Step |
Post finalized content on User Community Site. |
Timing |
|
Website Location |
https://epiinfo.atlassian.net/wiki/questions |
Actor |
Epi Info™ team |
Content |
Image Option (preferred): See Section 3 for image options. Text Only Option: Attention Epi Info™ Community! You will have an opportunity to participate in a user survey that will help shape the strategic direction and development of Epi Info™. Check back on [launch date] to participate in an upcoming Epi Info™ User Survey. If you want to receive an email invitation to take the survey or have any questions, please contact epiinfosurvey@cdc.gov. Thank you! Epi Info™ Team |
Table C‑12 provides the details needed to implement the pre-launch promotion at selected training or meetings if this activity is selected for implementation.
Table C‑12. Recommended Pre-Launch Promotion at Trainings or Meetings
Category |
Details |
Activity |
Trainings or Meetings |
Requirement Level |
Recommended |
Phase |
Pre-Launch |
Relative LOE |
Medium |
Prerequisites |
|
Implementation Steps |
|
Timing |
|
Sender |
CDC Shared Team email (epiinfosurvey@cdc.gov) |
Recipient |
Colleagues presenting at meetings or trainings that occur during Pre-Launch Phase where Epi Info™ users may be present. |
Actor |
|
Table C-12. (continued)
Category |
Details |
Content |
Flyer Options: See Section 3 for flyer options. Email Subject: Request to Promote Epi Info™ User Survey Hi [Potential Promoter Name], [personalize the below based on the connection to this person and meeting type] I understand you will be [presenting/attending] [meeting or training event], where there are likely to be Epi Info™ users in attendance. The Epi Info™ team is launching an upcoming user survey that will inform the strategic direction and development of this valuable public health tool. It is essential that the survey reaches a wide audience that is reflective of the Epi Info™ user base. Epi Info™ is a valuable resource that provides a free set of tools for data management, analysis, and visualization designed specifically for the public health community. Can you help raise awareness for the upcoming Epi Info™ User Survey by disseminating the attached flyer to attendees of [event/meeting]? [Alternatively, if the agenda allows, the Epi Info™ team can provide a quick briefing about the upcoming survey.] Please let know if you are able to support this request by [date]. If you have any questions, please don’t hesitate to reach out! Thank you, [Sender Name] Briefing Content Outline: The briefing should contain the information outlined below and the presentation should be customized based on the audience and time allowed:
|
Table C‑13 provides the details needed to implement the promotion at selected trainings or meetings during the Data Collection Phase.
Table C‑13. Recommended Promotion at Trainings or Meetings During Data Collection Phase
Category |
Details |
Activity |
Trainings or Meetings |
Requirement Level |
Recommended |
Phase |
Data Collection |
Relative LOE |
Medium |
Prerequisites |
|
Implementation Steps |
|
Timing |
|
Sender |
CDC Shared Team email (epiinfosurvey@cdc.gov) |
Recipient |
Colleagues presenting at meetings or trainings that occur during Pre-Launch Phase where Epi Info™ users may be present. |
Actor |
|
Table C-13. (continued)
Category |
Details |
Content |
Flyer Options: See Section 3 for flyer options. Email Subject: Request to Promote Epi Info™ User Survey Hi [Potential Promoter Name], [personalize the below based on the connection to this person as much as possible] I understand you will be [presenting/attending] [ meeting or training event], where there are likely to be Epi Info™ users in attendance. The Epi Info™ team is conducting a user survey that will inform the strategic direction and development of this valuable public health tool, and we need your help to ensure the survey reaches a wide audience that is reflective of the Epi Info™ user base. Can you help raise awareness of the Epi Info™ User Survey by disseminating the attached flyer to attendees of [event/meeting]? [Alternatively, if the agenda allows, the Epi Info™ team can provide a quick briefing about the upcoming survey.] Please let know if you are able to support this request by [date]. If you have any questions, please don’t hesitate to reach out! Thank you, [Sender Name] Briefing Content Outline: The briefing should contain the information outlined below and the presentation should be customized based on the audience and time allowed:
|
Table C‑14 provides the details needed to implement the pre-launch information sessions at selected partner organizations.
Table C‑14. Optional Pre-Launch Information Sessions at Partner Organizations
Category |
Details |
Activity |
Information Sessions at Partner Organizations |
Requirement Level |
Optional |
Phase |
Pre-Launch |
Relative LOE |
High |
Prerequisites |
|
Implementation Steps |
|
Timing |
|
Actor |
|
Table C-14. (continued)
Category |
Details |
Content |
Email Subject: Request to Promote the Epi Info™ User Survey Greetings, We are contacting you because the Epi Info™ team at the CDC is conducting an online Epi Info™ User Survey in [timeframe] and we want to let your staff and members know about it. We want members of your organization to participate in the survey so their feedback informs future changes to the suite of tools and support services. Would you be interested in having us join one of your meetings or host a virtual meeting where we share more information about the upcoming Epi Info™ User Survey? If so, please respond to this email with potential options that work between [start date] and [end date]. Alternatively, would you be willing to help us promote the Epi Info™ User Survey by sending a message to your membership once the survey is launched? Please let us know which option you prefer by [date]. Thank you for your consideration! The Epi Info™ Team Briefing Content Outline: The briefing should contain the information outlined below and the presentation should be customized based on the audience and time allowed:
|
Table C‑15. provides the details needed to implement information sessions at selected partner organizations during the Data Collection Phase.
Table C‑15. Optional Information Sessions at Partner Organizations During Data Collection Phase
Category |
Details |
Activity |
Information Sessions at Partner Organizations |
Requirement Level |
Optional |
Phase |
Data Collection |
Relative LOE |
High |
Prerequisites |
|
Implementation Steps |
|
Timing |
|
Actor |
|
Table C-15. (continued)
Category |
Details |
Content |
Flyer Options: See Section 3 for flyer options. Email Subject: Request to Promote the Epi Info™ User Survey Greetings, We are contacting you because the Epi Info™ team at CDC is conducting an online Epi Info™ User Survey and we want to let your members know that survey is now open. We want members of your organization to participate in the survey so their feedback informs future changes to the suite of tools and support services. Would you be interested in having us join one of your meetings or host a virtual meeting where we share more information about the Epi Info™ User Survey? If so, please respond to this email with potential options that work between [start date] and [end date]. Alternatively, would you be willing to help us promote the Epi Info™ User Survey by sending the attached flyer to your members? Please let us know which option you prefer by [date]. Thank you for your consideration! The Epi Info™ Team Briefing Content Outline: The briefing should contain the information outlined below and the presentation should be customized based on the audience and time allowed:
|
Table C‑16 provides the details needed to implement the pre-launch promotion at selected conferences.
Table C‑16. Optional Pre-Launch Promotion at Conferences
Category |
Details |
Activity |
Conferences |
Requirement Level |
Optional |
Phase |
Pre-Launch |
Relative LOE |
High |
Prerequisites |
|
Implementation Steps |
|
Timing |
|
Actor |
|
Content |
Flyer Options: See Section 3 for flyer options. Email Subject: Request to Promote the Epi Info™ User Survey Hi [selected individual], [personalize the below based on the connection to this person as much as possible] I understand you will be [presenting/attending] [conference], where there are likely to be Epi Info™ users in attendance. The Epi Info™ team is launching an upcoming user survey that will inform the strategic direction and development of this valuable public health tool. It is essential that the survey reaches a wide audience that is reflective of the Epi Info™ user base. Can you help raise awareness for the upcoming Epi Info™ User Survey by disseminating the attached flyer to attendees at [conference]? Please let know if you are able to support this request by [date]. If you have any questions, please don’t hesitate to reach out! Thank you, Epi Info™ Team |
Table C‑17 provides the details needed to promote the user survey at selected conferences during the Data Collection Phase.
Table C‑17. Optional Promotion at Conferences During Data Collection Phase
Category |
Details |
Activity |
Conferences |
Requirement Level |
Optional |
Phase |
Data Collection |
Relative LOE |
High |
Prerequisites |
|
Implementation Steps |
|
Timing |
|
Actor |
|
Content |
Flyer Options: See Section 3 for flyer options. Email Subject: Request to Promote the Epi Info™ User Survey Hi [Name], [personalize the below based on the connection to this person as much as possible]. I understand you will be [presenting/attending] [conference], where there are likely to be Epi Info™ users in attendance. The Epi Info™ team is conducting a user survey that will inform the strategic direction and development of this valuable public health tool, and we need your help to ensure the survey reaches a wide audience that is reflective of the Epi Info™ user base. Can you help raise awareness for the upcoming Epi Info™ User Survey by disseminating the attached flyer to attendees at [conference]? Please let know if you are able to support this request by [date]. If you have any questions, please don’t hesitate to reach out! Thank you, [Sender Name] |
This section provides draft image and flyer options that can be used for the selected activities described in Table C‑4 through Table C‑17 above. The selected images and flyers will need to be finalized prior to use, including updating [placeholders] with required information.
The following web banner options can be edited on Canva. Both dark and light variations are provided. The banners should be set up so that an individual is redirected to the user survey when the banner is clicked.
Figure C‑1. Pre-Launch Web Banner Option 1 of 6
Figure C‑2. Pre-Launch Web Banner Option 2 of 6
Figure C‑3. Pre-Launch Web Banner Option 3 of 61
Figure C‑4. Pre-Launch Web Banner Option 4 of 614
Figure C‑5. Pre-Launch Web Banner Option 5 of 6
Figure C‑6. Pre-Launch Web Banner Option 6 of 6
Figure C‑7. Data Collection Web Banner Option 1 of 8
Figure C‑8. Data Collection Web Banner Option 2 of 8
Figure C‑9. Data Collection Web Banner Option 3 of 814
Figure C‑10. Data Collection Web Banner Option 4 of 8
Figure C‑11. Data Collection Web Banner Option 5 of 8
Figure C‑12. Data Collection Web Banner Option 6 of 814
Figure C‑13. Data Collection Web Banner Option 7 of 8
Figure C‑14. Data Collection Web Banner Option 8 of 8
Figure C‑15. Data Collection Medium Width Banner Option 1 of 1
Figure C‑16. Data Collection Small Banner Option 1 of 2
Figure C‑17. Data Collection Small Banner Option 2 of 2
The following web banner options can be edited on Canva. The web badges should be set up so that an individual is redirected to the user survey when the image is clicked. One of these web badges is recommended for use on the CDC intranet homepage.
Figure C‑18. Pre-Launch Badge Option 1 of 4
Figure C‑19. Pre-Launch Badge Option 2 of 4
Figure C‑20. Pre-Launch Badge Option 3 of 4
Figure C‑21. Pre-Launch Badge Option 4 of 4
Figure C‑22. Data Collection Badge Option 1 of 4
Figure C‑23. Data Collection Badge Option 2 of 4
Figure C‑24. Data Collection Badge Option 3 of 4
Figure C‑25. Data Collection Badge Option 4 of 4
The following flyer options can be edited on Canva.
Figure C‑26. Pre-Launch Recruitment Flyer
Figure C‑27. Data Collection Recruitment Flyer
1 Since the phrase “Epi Info” is not explicitly stated on this image, it should only be used on the Epi Info™ Website, User Community, or Help Desk Email Replies since the “ei” logo may not be recognized out of context.
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Aponte, Jose (CDC/DDPHSS/CSELS/DHIS) |
File Modified | 0000-00-00 |
File Created | 2025-05-18 |